Holiday Inn Express & Suites Greenwood Celebrated by IHG with Prestigious Award

GREENWOOD, INDIANA – IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies with more than 6,600 global properties across 19 brands, today honors Holiday Inn Express & Suites Greenwood and its team with a 2024 Performance Award for their outstanding achievements and commitment to upholding IHG’s mission to deliver “True Hospitality for Good” every day. Considered the most prestigious IHG internal honor among the Americas region, the annual Performance Awards recognize hotels for leadership and metrics attainment among several key criteria, including guest service and satisfaction, cleanliness and amplification of the IHG One Rewards loyalty program.
Holiday Inn Express & Suites Greenwood is one of 696 Performance Awards honorees selected among the organization’s nearly 4,500 regional hotels spanning the United States, Canada, Mexico, Latin America and South America. More Specifically, Holiday Inn Express & Suites Greenwood received the IHG Torchbearer award, given to IHG hotels open prior to December 31, 2022, that have achieved “elite” status and exceeded guest experience metric targets.
“IHG’s most prestigious award is a reflection of our team’s dedication and hard work,” said Janeen M. Sprague, President and CEO of Sprague Hotel Developers. “I couldn’t be prouder of General Manager Josh Berger and his staff for their unwavering commitment to delivering exceptional service and ensuring an outstanding guest experience.” Josh Berger, General Manager, added, “I am proud and honored to be a part of this team. I am grateful for their dedication and am so happy that we could celebrate this incredible achievement together.
The IHG Torchbearer Award is granted exclusively to hotels that attain Elite Status Guest Love scores of 90+, maintain top-tier quality evaluations, and meet all IHG hotel metric targets, including energy efficiency and loyalty program engagement​.Jolyon Bulley, Chief Executive Officer, Americas, IHG Hotels & Resorts, said: “Through their hard work and dedication to maintaining high standards and delivering the superior experiences our guests have come to expect, Holiday Inn Express & Suites Greenwood and its team exemplify excellence among our nearly 4,500 Americas hotels. I’m honored to reward their efforts with a 2024 Performance Award and look forward to their continued successes this year and beyond.”
For more Sprague Hotel Developer information and news, visit www.spraguehotels.com/news
About Sprague Hotel Developers
Sprague Hotel Developers is a hotel management and development company that operates hotels in central and southern Indiana. Our portfolio consists of Holiday Inn Express & Suites, Hampton Inn, Hampton Inn & Suites, Comfort Inn, Hilton Garden Inn, Home2 Suites by Hilton, and Residence Inn by Marriott hotels. We are an approved hotel management company for Hilton Worldwide, Intercontinental Hotels Group, Choice Hotels, and Marriott International. Our company is owned and operated by Janeen M. Sprague and is a certified Women's Business Enterprise (WBE) by the Women's Business Enterprise National Council. We pride ourselves on operating award-winning properties that strive to be the best hotels in their respective brand.
About IHG Hotels & Resorts
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes with over 145m members, IHG has more than 6,600 open hotels in over 100 countries, and a development pipeline of over 2,200 properties.
For more information on Holiday Inn Express & Suites Greenwood, visit www.ihg.com