Pair of Sprague Hotels Honored with IHG's 2023 Torchbearer Award
The Holiday Inn Express & Suites Indianapolis South/Greenwood, Indiana was awarded the IHG 2023 Torchbearer Award after a 4-million-dollar renovation. Considered the most prestigious internal honor among IHG’s Americas region, the annual Torchbearer Awards recognize hotels and individuals for notable achievements among several key customer criteria, including guest service and satisfaction, cleanliness, and adherence to clean energy metrics and other company standards. Holiday Inn Express & Suites Greenwood, Indiana is one of 84 honorees selected among the organization’s more than 4,400 United States, Canada, Mexico, Latin America and South America hotels.
Holiday Inn Express & Suites Indianapolis NE / Noblesville located near Hamilton Town Center and Ruoff Music Center received the IHG® (InterContinental Hotels Group) 2023 Spirit of True Hospitality Excellence based solely on guest feedback for achieving superior levels of excellence. This award signifies one of the top performing properties within the brand. InterContinental Hotels Group, a global organization with a broad portfolio of hotel brands, including Holiday Inn Express & Suites properties. Holiday Inn Express & Suites Indianapolis NE / Noblesville is one of 205 honorees selected among the organization’s more than 4,400 United States, Canada, Mexico, Latin America and South America hotels.
Jolyon Bulley, Chief Executive Officer, Americas, IHG Hotels & Resorts, said: “2023 was a year of exceptional growth and success across our region, and our IHG-branded hotels and leaders played a significant part in that by continually delivering our promise of True Hospitality for Good to our guests and each other. Holiday Inn Express & Suites Greenwood Indiana and its team continue to lead by example, and I’m honored to recognize their hard work and dedication with a 2023 Performance Award.”
“Sprague Hotel Developers wishes to express a sincere thanks to our guests for sharing their experiences,” said Janeen M. Sprague, President and CEO of Sprague Hotels Developers, “I am very proud of Josh Berger and Michael Marcrum, our General Managers and their teams for delivering elite service to their guests and earning the recognition of their franchises.”
IHG hotels welcome guests with flexible and comfortable environments that enable travel on their own terms. Additionally, guests can enroll in and capitalize on the benefits of the industry leading IHG One Rewards loyalty program.
To learn more, or to book, visit https://www.ihg.com/hotels/us/en/reservation or use the IHG One Rewards mobile app.
About Sprague Hotel Developers:
Sprague Hotel Developers is a hotel management and development company that operates hotels in central and southern Indiana. Our portfolio consists of Holiday Inn Express & Suites, Hampton Inn, Hampton Inn & Suites, Comfort Inn, Hilton Garden Inn, Home2 Suites by Hilton, and Residence Inn by Marriott hotels. We are an approved hotel management company for Hilton Worldwide, Intercontinental Hotels Group, Choice Hotels, and Marriott International. Our company is owned and operated by Janeen M. Sprague and is a certified Women's Business Enterprise (WBE) by the Women's Business Enterprise National Council. We pride ourselves on operating award-winning properties that strive to be the best hotels in their respective brand.
About IHG Hotels & Resorts IHG Hotels & Resorts:
[LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programs, IHG has more than 6,300 open hotels in over 100 countries, and a development pipeline of over 2,000 properties.